Returns & Exchanges Policy

At Tricoci Salon & Spa, we want you to be completely satisfied with your beauty purchase. If a product does not meet your expectations, you may return it within 30 days of purchase for a full refund or exchange.

Return Process

• 1.
  Verify Eligibility

  Ensure your item is in its original packaging and was purchased within the last 30 days from our online store or a salon location.

• 2.
  Initiate Your Request

  Contact our guest services team via email or visit any Tricoci Salon & Spa location with your original receipt or order confirmation.

• 3.
  Package and Ship

  Securely pack the products to prevent damage during transit and include a copy of your invoice if returning by mail.

• 4.
  Receive Refund

  Once your return is processed, a refund will be issued to your original form of payment within 5 to 7 business days.